The Happy Index: Bestselling practical leadership advice for a happier workforce and better results

The Happy Index: a tool designed to measure and enhance workplace satisfaction, boost morale and empower teams.

James Timpson is renowned for leading with empathy and understanding, often by example. His acclaimed people-first approach to management empowers colleagues, putting measurable job satisfaction at the heart of corporate strategy.

The Happy Index invites readers into a world where employee happiness isn't just a buzzword Ð it's a powerful catalyst for success that should be at the core of any successful organisation. Drawing on his decades of experience leading one of BritainÕs best-loved high-street brands, Timpson shares the secrets behind his unique approach to Ôupside-downÕ management. His infectious passion for people shines through every page and in the very real measures he has introduced Ð from days off for birthdays to free-to-use luxury holiday homes. And with a workforce comprised of at least 10 per cent ex-offenders at any one time, Timpson shows the value of an imaginative approach to hiring, with a staff retention rate to be proud of.

From a leader who knows what it takes to build thriving organisations, The Happy Index gives companies, start-ups and leaders the tools they need to bring TimpsonÕs revolutionary approach to their working lives.